Webpages

Let’s kick-start the user experience movement on Twitter with #goodux and #badux

When you work in the web business, the concept of “user experience” comes up a lot. That makes sense since real people (web “users”) have to interact with web sites, and someone has to design the interface for those interactions. Good user experience means happy visitors and thereby happy shoppers, customers, volunteers, and leads. But [...]

Twitter & Skittles: Thoughts on a Social Media Campaign

Warning: if you don’t know what Twitter is, this post will make no sense whatsoever, so please start here. All others please proceed! This morning I went to Twitter.com and saw a lot of people asking about the www.Skittles.com homepage. I checked it out and found that Skittles had redirected all of their site traffic [...]

Vinegar vs. Honey: How to keep your customers

One of the hats that I wear is webmaster, I build and maintain web sites for clients. This involves site hosting, and I’ve hosted sites with a number of different hosting providers. Recently I’ve been consolidating, moving my various sites to MediaTemple and closing out my hosting accounts with other providers. Two days ago, I [...]